Behavioral Health Technician - RTC

Mesa, AZ
Part Time to Full Time
Mid Level

Schedule: 7:30am - 3:30pm or 3:30pm - 11:30pm

Position Summary: The RTC is a residential facility dedicated to providing support and guidance to residents in a therapeutic environment, helping them to achieve their goals and enhance their overall well-being. The RTC team works in collaboration with a treatment team in order to implement therapeutic programs and activities designed to promote social skills, emotional regulation and personal development in its resident.

Position Status:

  • Part-time
  • Hourly 
  • Non-Exempt
  • Hourly range: $19 - $22

Minimum qualifications:

  • Bachelor's Degree (preferred)
  • Behavioral Health experience (preferred)
  • Must be at least 21 years of age
  • Must have valid driver’s license and be insurable in Arizona
  • Must pass background criminal history, fingerprint check, and drug test
  • Current Fingerprint Clearance Card, CPR/First Aid Certification, CPI Certified, and Emergency Safety Response training.
  • Maintain all required annual training.

Job Responsibilities and Duties:

  • Ability to meet core competencies of a Behavioral Health Technician
  • Must have the ability to communicate effectively with team members, parent/guardians, case managers, and clients.
  • Must have a thorough working knowledge of redirection and de-escalation techniques.
  • Must have the organizational sense and focus to complete a vast array of tasks
  • Excellent documentation skills with attention to detail. Written Communication Competence
  • Must be able to be formally trained in emergency safety response and have the capacity to respond quickly and appropriately in emergency situations.
  • Must be versatile and able to work with all clients regardless age, gender, disability, and/or ethnicity.
  • Demonstrate creative problem-solving skills sufficient to navigate the unique group dynamics present.
  • Safely provide transportation using agency vehicles.
  • Must adhere to HIPAA regulations and always maintain client confidentiality.
  • Must uphold EmotiCare spirit of excellence in work with co-workers, clients, business partners, and in the community.

Key Responsibilities:

  • Must have adequate judgment to make clinically sound decisions and minimize client risk while participating in Wellness services.
  • Provides direct care services in accordance with the treatment plan. 
  • Direct support engaging with residents, providing emotional and practical support in individual and group settings.
  • May provide assessments and therapeutic counseling based on completion of competency requirements.
  • Behavioral monitoring by observing and documenting residents' behavior, progress and challenges, reporting any significant changes to the treatment team.
  • Plan and implement therapeutic activities for clients taking in to account budget, age, and gender.
  • Crisis intervention by responding to emergencies and crisis with appropriate interventions, ensuring safety and well-being of all residents.
  • Engage clients, encourage positive peer interactions, redirect challenging behaviors as needed an encourage healthy socialization.
  • Accurately complete all documentation including but not limited to cash log, activity log, medication logs, transportation log, and client case notes.
  • Required to meet productivity expectations.
  • Maintain a clean EmotiCare facility and vehicle, complete laundry, dishes, and rudimentary house cleaning.
  • Follows guidelines set for delivery of services according to program plan.
  • Work positively with peers and follow through with supervisor directives.
  • Uphold positive morale focusing on RMBHS’ mission statement and be open to flexibility within the job role in order to meet our clients’ needs.
  • Effectively supervise the self-administration of medication. Ensuring that medications are kept within a locked box when medication is not being administered.
  • Provide all needed transportation for client.
  • Bilingual Preferred
  • Experience with at risk youth preferred. 
  • Must upkeep the following:
    • Fingerprint clearance card
    • CPR/First Aid certification
    • Clear TB test
    • Clear MVD Report
    • Emergency safety response
    • Fraud and Abuse, Driver Refresher, and Self-Administration of Medication trainings annually

Work environment:

  • EmotiCare Gilbert office and learning homes
  • Client homes and community settings
  • Vehicle

Physical Requirements:

  • Frequent sitting, standing, walking, driving, bending, reaching, and grasping
  • Several hours using a computer per week.
  • Lift and carry up to approximately 50 pounds.
  • Able to drive safely, including 12 or 15 passenger vans.
  • Able to endure summer heat for outside outings.
  • Able to implement non-violent physical emergency safety response tactics if a client presents a danger to self or others.
  • Able to visually observe client behavior.
  • Able to hear, understand, and interpret staff and client behavior.
  • Able to communicate verbally and in writing.
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